Tag: omnichannel

In the contemporary business environment, customer experience (CX) has emerged as the linchpin of competitive advantage. With customers interacting with ...

C-Zentrix, the fastest growing customer experience platform further expands its base in Middle East and Africa. Partnering with a First Video ...

Speaking to contributing editor Janees Reghelini, Muhammed Shabreen, Chief Technology Officer, RIZEK, explains the importance of effective and timely communication ...

The solution from ServiceNow delivers employees seamless digital experiences from anywhere to drive worker productivity and satisfaction.

Gaurav Mehta, Capillary Technologies Finesse has joined hands with Capillary Technologies, a cloud-based Loyalty platform, Customer Relationship Management (CRM) and ...

Speaking to contributing editor Janees Reghelini, Mubarik Hussain, Director of IT, Bloom Properties, shares tips on how regional organisations can ...

Eljo JP, Director and Chief Business Officer at Finesse shares his views on the significance of customer retention during difficult ...

Omni-channel banking solution provider Backbase has announced a strategic partnership with Mambu, the Berlin-based cloud banking platform to jointly deliver ...

Machine Learning-driven solutions from Infor will help optimise inventories, improve demand and supply planning, boost factory efficiency and speed product ...

Morten Illum, VPE EMEA, HPE Aruba, discusses how retailers can leverage technology to boost the bottom line this Christmas.