Gen Z in UAE and Saudi Arabia want personalised experiences and supportive work environments
Genesys has unveiled insights from a comprehensive global survey on generational customer service preferences, highlighting how Gen Z in Saudi ...
Tag: Genesys
Genesys Opens Riyadh Office to Expand Saudi Presence
Genesys has opened a new office in Riyadh, marking its latest milestone for its investment in Saudi Arabia. The new ...
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
Genesys announced it has entered into an agreement to acquire Radarr Technologies, an AI-based social and digital listening, analytics, and ...
Newest Genesys Generative AI Capabilities Boost Power of Experience Orchestration
Genesys announced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power ...
Redington and Genesys to Customise and Elevate Customer Experiences Across Middle East and Africa
Redington announced a new partnership with Genesys. As per the agreement, Redington through its extensive channel ecosystem will deliver the ...
Mindware Signs Master Distribution Rights for Genesys in MEA
Mindware has announced its latest partnership in the Middle East and Africa (MEA) with Genesys through a Master Value Added ...
Al Futtaim Technologies Taps Genesys To Support Vital Sector Customers
Murali S, Al-Futtaim Engineering & Technologies Al-Futtaim Technologies has implemented mission-critical mitigation strategies for its contact centre customers. In collaboration ...
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