Tag: Freshworks

In the digital economy, AI-powered ITSM platforms are the flesh and bones of the Great Software Revolution

Freshworks announced Freddy AI Agent – a new generation of easy-to-deploy and use autonomous service agents. Built to deliver exceptional ...

The UAE has once again demonstrated its global leadership in technology with the country, alongside India, leading globally in terms ...

Freshworks announced the appointment of Dennis Woodside as Freshworks’ Chief Executive Officer & President, effective later today. Woodside, currently Freshworks’ ...

Freshworks announced the appointment of Abe Smith as the company’s Chief of Global Field Operations. He will be responsible for ...

Freshworks announced that The Giving Movement, one of Dubai’s most prominent sustainable clothing brands, uses Freshdesk and Freshchat to manage ...

Freshworks released the findings of its second annual “State of Workplace Technology” report, which found a 71% increase in the ...

Freshworks announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team ...

Freshworks announced that Commercial Bank of Dubai (CBD) has enhanced its customer service operations with the implementation of Freshdesk. By ...

Freshworks announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ...