Avaya, Afiniti Introduce Avaya AI Routing with Afiniti AiRo
Behavioural pairing AI goes mainstream, improving customer and agent satisfaction, operational metrics, and customer lifetime value, according to Avaya and ...
Tag: Avaya IX Contact Centre
Avaya Urges Partners To “Embrace The New” At Annual Summit
Avaya Partner Summit serves as EMEA & APAC launchpad for Avaya’s latest cloud offers, CX applications, Avaya IX Onespace, and ...
Avaya To Flaunt Latest IX Contact Centre Portfolio Innovations
Avaya will showcase the latest advancements to its Avaya IX Contact Centre portfolio solutions at its stand during GITEX Technology ...
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