Behavioural pairing AI goes mainstream, improving customer and agent satisfaction, operational metrics, and customer lifetime value, according to Avaya and...
Read moreMore than 60 percent of insider threats are the result of negligent employee or contractor behaviour, according to a study...
Read moreAs the new COO of Tenable, Mark Thurmond will lead the company’s global field operations, including sales, professional services and...
Read moreThe partnership between Etisalat and Microsoft enables 5G powered by AI, public cloud and edge computing.
Read moreThousands of data loss incidents occur every month in the cloud, leaving most at risk of sensitive data loss or...
Read moreConsolidation risk and microbreaches forecasted in Mimecast’s latest eBook - Commencing a New Decade: 2020 Predictions
Read morePublic departments see tripling of concurrent-user capacities as cloud benefits take root and service delivery is streamlined across the country...
Read moreAs part of its ambitious regional cloud expansion plan, Oracle has announced that its cloud region in Saudi Arabia is...
Read moreSmartworld and Grape Technology have announced the launch of Shahada, which provides SaaS capabilities to securely create, maintain, share, and...
Read moreSafari’s anti-tracking feature could apparently give access to users’ browsing habits, analyses Amer Owaida, Security Writer at ESET.
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